Customer Support
Customer success is the number one value at CloudApps. We want to be part of your team, to be with you at every step, because we’re as passionate about your success as you are.
All CloudApps customers are automatically enrolled in Basic Support for free, providing you with access to self-help support resources at any time, with the added peace-of-mind that you can also email us directly with your questions.
Calls are answered during the working week, within 2 business days.
CloudApps Basic Support
Case Limit Unlimited
Response Time 2 Business Days
Online Customer Portal Included
Email to Case Included
Assigned Support Rep Optional Extra
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Annual Health Check Optional Extra
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Administration Services
(including data loading,
user administration,
reports & dashboard administration)Optional Extra
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Application Configuration Services Optional Extra
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Contact us directly for further details on our unique and innovative support services including:
- Assigned support representatives
- Annual health checks
- Administration services (including data loading, user administration and reports & dashboard administration)
- Application configuration services
For further details on CloudApps Sustainability Suite Training, view our training courses











